Job Position: Quality Assurance (QA) Manager

Job Summary:

The QA Manager at Ashewa Technology Solutions will oversee the entire quality assurance process across software development, product delivery, and internal systems. This role ensures all deliverables meet high standards of quality, reliability, and compliance. The ideal candidate will work closely with engineering, product, and customer-facing teams to identify issues early, implement testing protocols, and foster a culture of continuous improvement.

Duties and Responsibilities

• Develop, implement, and manage QA strategies, standards, and procedures aligned with company goals and industry best practices.
• Lead the QA team in planning, executing, and documenting test cases for web, mobile, and enterprise software solutions.
• Monitor the entire software development lifecycle to ensure quality checkpoints are embedded at each stage.
• Collaborate with development and product teams to define clear acceptance criteria and quality benchmarks.
• Manage the reporting and resolution of bugs, errors, and inconsistencies identified during testing phases.
• Oversee both manual and automated testing processes, and promote automation for efficiency and scale.
• Conduct root cause analyses and suggest corrective/preventive actions for recurring quality issues.
• Ensure compliance with security, data protection, and regulatory standards relevant to Ashewa’s services and software.
• Review and improve internal QA tools, workflows, and documentation practices.
• Mentor, train, and evaluate QA team members to build strong testing capabilities across departments.
• Work with customer service and product experience teams to monitor post-release issues and user feedback for quality insight

Requirements

Qualifications and Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or a related technical field.
• 5+ years of experience in quality assurance or software testing, with at least 2 years in a managerial role.
• Strong understanding of QA methodologies, software development life cycle (SDLC), and agile frameworks.
• Hands-on experience with testing tools (e.g., Selenium, JIRA, TestRail, Postman).
• Familiarity with CI/CD pipelines and version control systems (e.g., Git).
• Excellent problem-solving skills and attention to detail.
• Strong leadership, communication, and team collaboration skills.

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